Privacy Policy

1. Data protection statement

FGK Clinical Research GmbH thanks you for visiting our website and for your interest in our company.

FGK Clinical Research GmbH (FGK) as the controller of the personal data, has committed to comply with the General Data Protection Regulation (GDPR).  FGK wants to make sure that you understand what personal information is collected about you, how your personal information is used and how it is kept safe.

Access to the website https://fgk-cro.com implies the user’s full and unreserved acceptance of this Privacy Policy, as well as its general terms of use and the cookies notice.

The user acknowledges having read the information below and authorizes FGK to process, in accordance with the provisions of the policy, the personal data that he/she communicates on the website.

The policy is valid for all pages hosted on the website. It is not valid for the pages hosted by third parties to which FGK may refer and whose privacy policies may differ. FGK cannot therefore be held responsible for any data processed on these websites or by them. This policy also applies to any other website that FGK may operate, including our company pages on LinkedIn.

FGK dissociates itself from any such content that violates applicable law.

2. What personal data do we collect?

Depending on the purpose for which we process your personal data, we need to process one or other personal data, which will in general be, depending on each case, as follows: 

  • Identification data related to your request: e.g. name, email address, or other details.
  • Voluntary information: This is data that you provide to us on a voluntary basis without us asking you to do so, such as the reason for contacting us.
  • Commercial information: e.g. if you have subscribed to our newsletter.
  • Technical data / Website Usage Data: This is data that is generated in connection with the use of the website, e.g. IP address, device and usage information, referrer URL; .e.g. cookies may store in certain circumstances personal data which may include: IP addresses, browser type, location, operating system, etc. For more information, please see our cookies notice.

3. How do we use your personal information?

  • Customer Support and job applications: We will use your data to respond as a user to your request by email or through our career website.
  • Marketing: We will process your personal data to manage your subscription to the newsletter, including to send customized information on our services or solutions and our new events to come.
  • Technical data: See our cookies notice.

4. On what basis do we use your personal data?

  • Customer Support: We consider that we have lawful interest in answering the requests or queries raised by you through the existing different contact channels. We understand that the processing of these data is also beneficial to you to the extent that it enables us to assist you adequately and answer to the requests raised.
  • Applications: The legal basis for processing your application documents is your consent to the privacy policy on our career website.
  • Marketing: The legal basis for processing the reuse of your personal data for our newsletter is our ligitimate interest to inform you about our services or solutions and our new events to come. Please, remember that you may unsubscribe from the newsletter at any time without any cost.
  • Technical data: See our cookies notice.

5. How long will we keep your personal information?

The retention period of your personal data will depend on the purposes for which we process such data, as explained below: 

  • Customer Support and applications: We will process your data for the time necessary to meet your request or application.
  • Marketing: We will process your data until you unsubscribe or cancel your subscription to the newsletter.
  • Technical data: See our cookies notice.

6. Data sharing

Applications

The data transmitted as part of your application is transferred via TLS encryption and stored in a database. Your personal data will only process for the purpose of your application.

The database is operated by Personio GmbH, which offers a personnel administration and applicant management software (https://www.personio.de/impressum/). Personio is our processor according to Art. 28 GDPR. The basis for the processing here is an data processing agreement between FGK as the controller and Personio as the processor.

No other personal data will be disclosed to third parties.

Google Analytics

This website uses Google Analytics. We collect and process your personal data exclusively for the following purposes. In doing so, we ensure that the data is collected anonymously. At no time is your identity stored. We ensure that Google Analytics only transmits a shortened version of your IP address to Google.

By calling up the website and loading the service, Google obtains knowledge that our website was called up via your IP address. Google Analytics uses cookies that are stored on your terminal device, unless you have prohibited the use of cookies in your browser, and that enable an analysis of your use of our website. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States.
We base the use of Google Analytics on our legitimate interests (Art. 6 (1) p. 1 lit. f) DSGVO), which consist in the demand-oriented design and optimization of our website.

The service transfers personal data to the USA. The EU Commission has decided that this country offers an adequate level of data protection (TADPF). The Service has submitted to the TADPF. In addition, in accordance with the requirements of the German data protection authorities, we have concluded an order processing agreement with Google when using Google Analytics.

We collect your IP address so that it can be shortened and transmitted to Google. You are not obliged to provide this personal data; it is also possible to use our website without providing this data. You can prevent the transmission of this personal data by setting your browser accordingly, by installing the browser add-on available at the following link: tools.google.com/dlpage/gaoptout.

For more information on Google Analytics, please visit www.google.com/intl/de_ALL/analytics. Google's privacy policy can be found at https://www.google.com/policies/privacy/.

Google Ads Conversion Tracking

Our website uses "Google Ads Conversion Tracking" for the statistical recording of marketing campaigns. If you have reached our website via an ad placed on Google, a cookie for conversion tracking is set on your device. The cookie expires after 30 days and is not used for personal identification. If you visit certain pages of this website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Ads customer receives a different cookie. Cookies therefore cannot be tracked on the websites of other Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who use conversion tracking. Customers receive the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that can be used to personally identify users.

Google Conversion Tracking is used to optimize our website and the advertising we place. The legal basis is our legitimate interest (Art. 6 para. 1 p. 1 lit. f) DSGVO) as the basis for the associated data processing.

If you do not wish to participate in conversion tracking, you can object to its use (opt-out) by generally deactivating the setting of cookies or by deactivating the Google conversion tracking cookie in the user settings of your browser.

For more information about data processing in connection with Google Adwords and Google Conversion Tracking, please refer to Google's privacy policy at https://services.google.com/sitestats/de.html.

Contact form

If you use the contact form integrated on our website or contact us in any other way, e.g. to request information about our services, the mandatory information requested in the contact form and the information you otherwise provide voluntarily (e.g. communication content) will be stored and transmitted to us by our IT service provider.

We process this data for the purpose of processing the request, including any information on our services and answering follow-up questions, as well as preventing misuse of the contact form. We base this data processing on our legitimate interests (Art. 6 para. 1 p. 1 lit. f) DSGVO) to process your request and to ensure the security of our information technology systems. In the case of booking our services, we base this on the preparation and execution of the contract with you (Art. 6 para. 1 p. 1 lit. a) DSGVO).

7. How do we protect your information?

  • FGK treats your personal data in a confidential manner and uses at least the same level of care in safeguarding your personal data that it uses with its own confidential information of similar nature.
  • Your personal data are contained behind secured networks and are only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

8. Your rights

According to the GDPR, you have the following rights:

  • Access. You have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, information related to the processing of data and a copy of the data being processed.
  • Rectification. You have the right to require rectification of inaccurate data about you.
  • To obtain the deletion of your personal data in the situations set forth by applicable data protection law (‘Right to be forgotten).
  • Restrict processing. You have the right to restrict processing of data under certain specified circumstances.
  • Data portability. You have the right to request for the receipt of your personal data or the transfer to another organization, in a machine-readable form.
  • Right to withdraw consent. When you have given your explicit consent for the processing of your data, you can withdraw the consent at any time without justification.

If you would like to exercise your rights, please let us know by contacting our data protection officer at: dataprotection@fgk-cro.com
 

You also have the right to lodge a complaint with your local Data Protection Authority or to the Data Protection Authority where the alleged infringement took place.

9. Change to our privacy policy

We reserve the right to amend this data protection policy from time to time so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection policy, e.g. when introducing new services. The new data protection policy will then apply to your next visit.

10. Cookies notice

Cookies are used on the job application webpage. Cookies are small text files that are stored on the device with which you access the application webpage. In principle, cookies are used to ensure security when visiting a website ("absolutely necessary"), to implement certain functionalities such as standard language settings ("functional"), to improve the user experience or performance on the website ("performance") or to play out target group-based advertising ("marketing"). On the application webpage, only absolutely necessary functional and performance cookies are used, in particular to implement certain preferences such as the language, to identify the application channel or to analyze the performance of a job posting from which a user has accessed this application webpage. The use of cookies is mandatory for the provision of our services.

Storage period: Up to 1 month or until the end of the browser session.
Right to object: You can determine yourself via your browser settings whether you want to allow cookies or object to the use of cookies.

Please note that deactivating cookies may result in limited or completely disabled functionality of this application webpage.

11. Contact

FGK Clinical Research GmbH
Heimeranstrasse 35
80339 Munich, Germany
+ 49 (0) 89 893 119-0

Data Protection Officer: dataprotection@fgk-cro.com